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Closing the Expected and Perceived Service Gap in the Jordanian Hotel Industry: A Gap-driven Analysis
Book chapter

Closing the Expected and Perceived Service Gap in the Jordanian Hotel Industry: A Gap-driven Analysis

Haitham Nakhleh
Research in Corporate and, pp.331-340
Emerald Group Publishing
01/01/2019

Abstract

Arts & Humanities Business Business & Economics Business, Finance Religion Social Sciences

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