Abstract
Social networks have a significant influence in a patient's environment. An efficient social network framework that addresses the socio cultural communication needs of hospitalized patients' caregivers can play an important role to improve a patient's treatment. We proposed e-Ziarah Caregiver Social Network (CSN) system, a working model that reflects the design and application within the cultural context in the healthcare environment. Our framework encompasses multi-directional communication relationships that exist among indicative roles for CSN's players which are further illustrated and can be adapted depending on the cultural needs. In the proposed model, we introduce several unique embedded application functions to meet the socio-communication requirements of a typical caregiver within a healthcare facility.