Abstract
Conference Title: 2016 International Conference on Information & Communication Technology and Systems (ICTS) Conference Start Date: 2016, Oct. 12 Conference End Date: 2016, Oct. 12 Conference Location: Surabaya, Indonesia The advancements in information and communication technologies (ICT), helps to develop the large scale systems that can be used to manage the governance matters all over the world. Although Kingdom of Saudi Arabia, has been involved in number of ongoing projects in the country where IT enabled system are planned to initiate in different sectors as part of the IT policy of the country. However the adoption of the IT enabled systems on the local level is a big challenge due to the complex structure of the developed system and poor designed of the previous systems. That requires a lot of efforts from both perspectives, the research end and the development end. One of the core area that is lacking efforts is the administration and management of the hajj pilgrims during the season of Hajj in KSA. In order to manage the large crowd during the hajj season is quite challenging especially during the hajj, this paper investigates the problems in implementing an online application as information system for Hajj Pilgrims in KSA and proposes an online hajj management system as potential solution.