Abstract
Smart health is a new paradigm that can significantly improve the healthcare systems. In smart health, novel sensing, computing and communication technologies are integrated in healthcare to improve the quality of service. In this paper, we use the smart health to improve the performance of ambulance service. In particular, we use the real-time traffic information and hospital waiting time to minimize the ambulance response time, ambulance travel time to hospitals, and waiting time at hospitals. Results indicate that the use of smart health improves the performance significantly especially with non-uniform hospital capacity and non-uniform traffic conditions.