Abstract
The emergency department has a crucial role in saving patient's lives. Efficient and reliable information through reliable information systems contribute to effective communication in these situations and ultimately shorter lengths of stay (LOS). This exploratory, cross-sectional study evaluates a current legacy emergency system in a tertiary hospital and investigates its impact on patient's length of stay (LOS) in the emergency department. A significantly shorter LOS was found between patients whose information was available and was communicated effectively in comparison to patients whose data were not available. Furthermore, longer LOS was associated with patients who required clinical services (pathology, radiology) due to the manual retrieval of results. This study has found that future implementation of a comprehensive electronic information system will facilitate effective communication workflow and timely access to patient data in the emergency department.