Abstract
The ever-evolving nature of telecommunication networks has put enormous pressure on contemporary Network Management Systems (NMSs) to come up with improved functionalities for efficient monitoring, control and management. In such a context, the rapid deployments of Next Generation Networks (NGN) and their management requires intelligent, autonomic and resilient mechanisms to guarantee Quality of Service (QoS) to the end users and at the same time to maximize revenue for the service/network providers. We present a framework for evaluating a Bayesian Networks (BN) based Decision Support System (DSS) for assisting and improving the performance of a Simple Network Management Protocol (SNMP) based NMS. More specifically, we describe our methodology through a case study which implements the function of Call Admission Control (CAC) in a multi-class video conferencing service scenario. Simulation results are presented for a proof of concept, followed by a critical analysis of our proposed approach and its application.