Abstract
Many aspects of ICT such as use of smart cards, use of mobile phones and the internet have become integrated into business operations today, becoming indispensable aspects of organizations. Recent developments have seen the introduction of eMarketplaces which are virtual spaces where businesses and consumers can interact and exchange goods and services. Whilst utilisation of eMarketplaces in many regions of the world such as, North America, Europe and Asia are increasing, its adoption and utilization in Saudi Arabia has been very slow. The aim of this paper was to investigate the current lack of utilisation of eMarketplaces in Saudi Arabia. A comparison was made between utilisation of eMarketplaces in Saudi Arabia and other parts of the world. Statistical data collected shows that utilisation of eMarketplaces in Saudi Arabia is the lowest. Possible explanations were identified as weak ICT infrastructure in the country, weak technological culture, undeveloped complementary services and lack of investment by the government. Several strategies that can be used to address this problem are identified. An explanatory model of eMarketplaces utilization is proposed in this paper with suggestions for further work in this area.