Abstract
Purpose The outbreak of COVID-19 has projected prominent threats to the learning and teaching environment. The context of pandemic has delivered numerous advices, which are relevant in dealing with the pandemic situation, to the educational institution administrators, educators and other officials. Design/methodology/approach The response of an educational body addresses the needs as well as the concerns of learners and their parents. Educational body incorporates asynchronous learning methodologies that work pre-eminent in digital media, to enhance their ability to teach distantly. To make remote teaching and learning efficient, artificial intelligence (AI) approaches are incorporated into the traditional system of education. Findings Educational body have to encompass a diversified tools and system that places COVID-19 in a worldwide, in addition to the general disciplines of classroom. AI and other technological advancement has introduced numerous tools and applications for handling the pandemic situation. Originality/value This research discussed the impact of COVID and influence of AI on education and also the significance and applications of AI in education system in Saudi Arabia. In addition, this study examined the experience of Saudi's students Universities with AI applications, (316) form the sample of this study to response it's the Likert scale tool. The results of the study indicated that in the midst of the COVID-19 outbreak, the Government switched to online education, and positive responses were found from learners with taking all benefits of AI application. However, the lack of experience played a critical role in preventing full utilization of AI applications, which will motivate the decision maker to train the learner and the teacher to take advantage of these applications to face any pandemic in future.