Abstract
Purpose The purpose of this paper is to identify and assess the significance of various factors affecting maintenance costs of public school facilities. Design/methodology/approach Detailed literature review resulted in identifying 54 factors that were categorized under nine groups. This was followed by a questionnaire survey completed by 60 experienced professionals. The relative importance index was used to determine the in-group ranking, as well as the overall ranking of these factors. Findings The study established that the five most significant factors affecting the maintenance cost of public school facilities were "not providing operations and maintenance manuals to maintenance group" in the "construction phase" category, "ignoring maintainability studies in design" in the "design phase" category, "specification of low-quality materials" in the "design phase" category, "selection criteria of contractors" in the "regulations and contracting" category, and "lack of quality control during work execution" in the "construction phase" category. Originality/value The present research represents the first research covering the maintenance cost of public school facilities in Saudi Arabia. The study also presents the unique landscape of facility maintenance in the Saudi Arabian context. The outcome of this research has the potential to significantly cut down unnecessary costs rooted in expensive maintenance of public school facilities, enhancing the quality of these facilities. The findings also underscore the necessity of collaboration and coordination of the various key disciplines toward the realization of cost-effective school facilities.