Abstract
This study seeks to identify the challenges facing students through the adoption of a blackboard system at the University of Ha'il in the KSA. Though the blackboard system has an effective role in the educational context, the adoption of the learning system in educational institutes is still in its infancy. However, students face various types of challenges that could affect their adoption and usage of the blackboard system. The previous researches on blackboard systems produced general rules, and studied a lot of common factors, did not consider the specific human factors. This study uses a quantitative research method. An online survey questionnaire was employed for data collection. For data analysis, SPSS was used for descriptive analysis; Structural equation modeling using AMOS software was applied. The results confirmed that the user's LMS experience leaves a positive effect on the perception of the usefulness of the Blackboard system, but not computer anxiety. In addition, user's LMS experience has a moderating effect on the relationship between self-efficacy and their perception of the usefulness of the Blackboard system. This moderating effect reflects that the more student's LMS experience is the more affected their computer self-efficacy to perceive the Blackboard system more useful. This study produces theoretical and practical implications, and recommendations for the University of Ha'il should move forward with a learning platform. (C) 2021 The Authors. Published by IASE.