Abstract
Purpose - The purpose of this paper is to develop and present a research model on various emotional intelligence (EI) constructs which have been found to influence job performance in the prior literature.
Design/methodology/approach - In addition to leadership and EI, the constructs are clustered under different categories: self-awareness includes self- confidence, emotional self-awareness and accurate self- assessment; self-management includes self-control, adaptability, conscientiousness, trustworthiness and optimism; social awareness includes empathy, organizational awareness and service orientation; and social skills groups' communication, change catalyst, developing others and self- monitoring.
Findings - The paper proposes 17 hypotheses concerning significant relationships between these constructs and job performance.
Originality/value - The paper proposes a new approach toward studying the impact of various constructs of EI on job performance in Saudi banking sector.