Abstract
Given the current Corona virus pandemic, the role of e-government in both developed and developing countries is becoming more important than ever. This study aims to assess the development of e-government in Saudi Arabia and to compare it with that of two world e-government leaders: USA and the Republic of Korea, during the period of 2003-2020. Data analysis consists of: 1) a comparative, cross-country, longitudinal analysis of the e-government development index (EGDI) relating to Saudi Arabia, the USA and the Republic of Korea; 2) a trend analysis of the online services, telecommunication infrastructure, and human capital indicators; and 3) a gap analysis to pinpoint the gap between Saudi Arabia and the USA, and the gaps between Saudi Arabia and the Republic of Korea. The results reveal a continuous rise in the rankings of Saudi Arabia's EGDI over the years. However, findings also indicate some areas that require more improvement. An information management strategy for the support of e-government in Saudi Arabia has been developed, describing the current e-government situation and setting high, medium, and low-level priorities that the country needs to consider in order to better its compliance with international e-government practices.