Abstract
Letter of Recommendation (LoR) is a letter which describes qualifications, skills, and abilities of the person being recommended. Students need to request a letter of recommendation from their instructors for the purpose of applying for jobs, internships and academic studies. The main obstacle which many students face is that instructors do not response quickly, especially if the students have graduated. On the other hand, the instructors find it difficult to manage the many requests they receive, especially at the end of the semester. The work in this paper presents the design, development and testing of system that aims to replace the traditional method of requesting/issuing LoRs with a more systematic standardized way. The developed system may be adopted to simplify, unify, and improve the process. The results showed that the developed system enhanced the communication between requesters and issuers, reduced the amount of time and effort comparing with traditional way and achieved the usability requirements.