Abstract
One of the most challenging problems during disasters involving crowds is pedestrian evacuation. It is very important in such situations to improve survival rates by getting all or most of the people out in the shortest possible time. Technological intervention through augmenting the evacuation process using an unmanned aerial vehicle (UAV) exhibits great potential in improving survival rates, but the exploration of this method is still in its infancy. Therefore, this study explores the potential of utilizing UAVs for crowd management during emergency evacuations. We conducted a rigorous study, using a simulation model featuring four UAVs and differing numbers of pedestrians, with use of two UAV guidance approaches: partial guidance and full guidance. The experimental results suggest that exploiting UAVs in crowd evacuation and following the partial guidance approach can lead to a more efficient evacuation process.