Abstract
A general assumption in group decision making scenarios is that of all individuals possess accurate knowledge of the entire problem under study, including the abilities to make a distinction of the degree up to which an alternative is better than other one. However, in many real world scenarios, this may be unrealistic, particularly those involving numerous individuals and options to choose from conflicting and dynamics information sources. To manage such a situation, estimation methods of incomplete information, which use own assessments provided by the individuals and consistency criteria to avoid discrepancy, have been widely employed under fuzzy preference relations. In this study, we introduce the information granularity concept to estimate missing values supporting the objective of obtaining complete fuzzy preference relations with higher consistency levels. We use the concept of granular preference relations to form each missing value as a granule of information in place of a crisp number. This offers the flexibility that is required to estimate the missing information so that the consistency levels related to the complete fuzzy preference relations are as higher as possible.
•A granular procedure for estimating missing information in fuzzy preference relations is proposed.•The missing values or a fuzzy preference relations are assumed to be granular instead of numeric.•Information granularity is used here to estimate missing information.•The consistency levels related to the complete fuzzy preference relations are as higher as possible.