Abstract
To incorporate the smart organization, business organizations strive for the best methods and practices to achieve superiority, which distinguishes them from others. Organizational intelligence is one of the best-implemented methods for establishing a smart organization. To achieve organizational intelligence and create smart organizations, the basic infrastructure of information technology is essentially required. This study examines the relationships between organizational intelligence, job involvement, knowledge management technology mechanisms, and support of strategic decision-making. It also aims to develop business intelligence among knowledge employees in the selected private educational organizations. Descriptive and analytical methods were adopted, which involved collecting, describing, and analyzing data. The results emphasized the importance of adopting an effective strategy to develop organizational intelligence given the key role played by strategic, tactical, and operational business intelligence in achieving sustainable business competitiveness. Therefore, it is recommended that managers should be trained on how to utilize business intelligence to nurture the culture of organizational intelligence and emphasize its pivotal role in supporting the strategic decision-making process. (C) 2020 INT TRANS J ENG MANAG SCI TECH.