Abstract
Widespread fear and panic has emerged about COVID-19 on social media platforms which are often supported by falsified and altered content. This mass hysteria creates public anxiety due to misinformation, misunderstandings, and ignorance of the impact of COVID-19. To assist health professionals in addressing this epidemic more appropriately at the onset, sentiment analysis can potentially help the authorities for devising appropriate strategies. This study analyzes tweets related to COVID-19 using a machine learning approach and offers a high-accuracy solution. Experiments are performed involving different machine and deep learning models along with various features such as Word2vec, term-frequency, term-frequency document frequency, and feature fusion of both feature-generating approaches. The proposed approach combines the extra tree classifier and convolutional neural network and uses feature fusion to achieve the highest accuracy score of 99%. The proposed approach obtains far better results than existing sentiment analysis approaches.