Abstract
Planning authorities worldwide are increasingly employing e-participation to facilitate and strengthen public engagement in decision-making processes. However, little is known about the prospects of using Information and Communication Technology to foster public participation in urban planning in conservative Arab societies. This study investigates public willingness to participate in the urban planning process through the Internet and smartphones in Saudi Arabia. Data was collected through a questionnaire survey of residents of Dammam city and analyzed using descriptive (frequency distribution) and inferential statistics (z-tests and Chi-square). The study finds that most participants across all social and demographic groups are aware of e-participation in urban planning and have a significantly positive attitude towards it. Furthermore, they indicate more willingness to e-participate in planning at the local level or on issues that directly affect them. Also, in all stages of preparing urban plans, most participants preferred e-participation over the traditional mode through public hearings and seminars. The paper sheds light on the diffusion of ICT and its potential to facilitate public participation in urban planning in conservative and patriarchal developing countries. Integrating e-participation in urban planning can facilitate public engagement and collaboration with planning authorities to better serve the competing public interests and ensure inclusive urban development.
•E-participation can facilitate and strengthen public engagement in decision-making processes•Understanding public willingness to e-participate in urban development is important•There is good prospect of public e-participation in urban planning in Saudi Arabia•The public is more willing to e-participate in planning at local level or issues directly affecting them•E-participation can facilitate public engagement and collaboration with planning authorities to foster inclusive development