Abstract
Educational institutes always explore new ways and trends to improve teaching and ensure learning in the classroom, especially at the higher educational level. In this fast-growing, dynamic world, the field of information technology (IT) has made huge progress in different sectors, including the education sector. Initially, the educational process and stakeholders' resistance made it challenging to implement new information-technology-based solutions in this key sector, but the recent pandemic made it easier at different stages. Universities must allow students to play an active role in developing pedagogy and share their ideas in order to meet the 21st century learning needs of today's students. This paper investigates the key challenges in a 21st century education. An extensive literature review was carried out for this research, followed by targeted expert feedback. The paper concludes that universities must cope with enrollment, finance and student support concerns in addition to transitioning their on-campus programs to virtual settings. Faculty must be interactive, captivating, collaborative and thought-provoking. Students should have a choice in how they learn knowledge and display it in accordance with their requirements and preferences. Technology usage should be interesting, efficient and responsible to improve the learner's experience. Students should also be taught how their education will affect their future and global impact.