Abstract
Expanded polystyrene (EPS) is used in the building and construction industry for insulation and under flooring purposes. The objective of the study is to investigate the impact of the application of the total quality management (TQM) technique on the significant parameters of the pod production process in a New Zealand based EPS manufacturing facility. In this work, Taguchi's L-27 orthogonal array (OA) is considered for conducting experiments through three input parameters i.e., weight of untreated beads, batch duration, and temperature is investigated. Based on the results, the analyses are carried out while using statistical approaches, such as analysis of the means (ANOM) and analysis of variance (ANOVA). The results from confirmatory experiment indicate that, at optimal parameters setting (17 kg of untreated bead, 130 s of batch duration and 155 degrees F of temperature), a reasonably streamlined pod manufacturing process can be achieved for sustainable operations.