Abstract
e-Learning can offer a learning experience free of time and distance constraints. With the introduction and widespread use of electronic devices and ubiquitous computing, the concept of e-Learning has engaged in a whole new sense, enabling people to communicate with e-Learning programs in a variety of ways. Simultaneously, it has compelled the course's designers to select the most appropriate technology from among the multitude of technologies accessible for the storage and delivery of knowledge representation. The Blackboard system currently has a recognized position in the knowledge administration of the education system as a learning management system (LMS). Blackboard offers classroom teaching, correspondence, and evaluation mechanisms that are both effective and simple to use. Blackboard Ally helps universities build a more welcoming teaching and learning environment by making interactive course material more available. Blackboard Ally is a one-of-a-kind program that seamlessly integrates with the virtual learning environment (VLE) and operates inside the workflows that administrators, teachers, and students are already familiar with. This study will look into the effective implementation and evaluation of Blackboard Ally among academics at Jazan University. The primary goal of this study is to assess the usability, user interface, and user experience of a Blackboard Ally environment by administrators, faculty members, and students of Faculty of Arts and Humanities courses. The results proved the hypothesis that Blackboard Ally is accessible and usable by the teachers for the delivery of content in the Jazan University. According to my knowledge and literature review, this is the first research article to evaluate the performance and measurement of Blackboard LMS through Usability, User Interface, and User Experience.