Abstract
Online learning becomes the means of education during COVID-19. Blackboard is one of the learning management systems that has been widely used before and during the pandemic. This study focuses on English as a Foreign Language (EFL) students' use and perceptions of Blackboard. It explores and compares EFL students' use and perceptions of Blackboard considering three phases: before COVID-19 in 2019, during online learning in 2020, and during online learning in 2021. A questionnaire and semi-structured interviews were used to collect the data. A total of 381 Saudi EFL students participated in the study. The results show that there are statistically significant differences in EFL students' use of Blackboard between the three phases. EFL students' use of Blackboard increased during online learning in 2020 compared to 2019, especially concerning the frequency of visiting Blackboard and the time students spent using it. Further, EFL students' use of Blackboard increased significantly during online learning in 2021 compared to 2019 with regard to visit frequencies, time spent, and Blackboard tools used. Considering perceptions, the results indicate that there are statistically significant differences in students' perceptions of Blackboard in terms of easiness and usefulness between the three phases. Interestingly, students had more positive perceptions of Blackboard before COVID-19 in 2019 and during online learning in 2021. The technical problems that students faced while using Blackboard during 2020 might have affected their perceptions. The study results of students' use and perceptions of Blackboard are discussed in light of institutional policies and support.