Abstract
Managing a city with its different departments, resources and assets can be a challenging problem especially when considering the dynamic events (fire, traffic accidents, 911 calls, road closures, etc..) that take place each day. The overall performance of how a city is performing depends on the efficiency of different departments. Taking into account that the needed information resides in the silos of different departments, there is a need to connect the dots to see the overall picture. The operational period of the city of Rancho Cucamonga starts at 8:00 AM and ends at 4:00 PM. During that period, the city manager and other department directors need to track incidents and events happing in the city in order to respond effectively and in a timely matter. This case shows how a city has used location analytics in an innovative way to provide the capability for city management to monitor daily incidents using a single dashboard screen.