Abstract
The study aimed to identify the impact of e-marketing on improving the quality of organizational services in the Saudi Telecom Company from the point of view of its employees. The researcher adopted the descriptive analytical method.The study sample consisted of (120) employees, and to achieve the objectives of the study, the researcher prepared a questionnaire that included eight dimensions, and the data of the study was analyzed.The study reached a set of results, according to which the general mean of the dimensions of the study was (4.15), with a high degree.The results showed that the level of quality of regulatory services in the Saudi Telecom Company came to a high level according to the responses of the sample members.Finally, the results concluded that there is a statistical correlation between e-marketing and improving the quality of organizational services in the Saudi Telecom Company.