Abstract
Nonprofit organizations are an important pillar of any society, which specifically serve under privileged sections of society. Modern Information and communication technologies have huge potential to benefit the working processes of such organizations but deploying software application in such settings is quite challenging. These challenges emerge due to shortage of skilled employees, limited funds and weak organizational structures. In order to further understand the technological implications in such settings this paper explores the websites of different nonprofit organizations of Pakistan to understand usability problems. In order to gather empirical data, it prepared questionnaire mainly focusing on Jakob Nielson's heuristics. These questionnaires were distributed to final year undergraduate students taking a Human Computer Interaction module. The findings highlight serious usability issues in these websites. These findings are helpful for the nonprofit organizations to improve these websites for better information access.