What service excellence can learn from business excellence models

Journal article

What service excellence can learn from business excellence models

Muhammad Asif and Matthias H. J Gouthier

Vol.25(5), pp.511-531

2014

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Title: What service excellence can learn from business excellence models
Creators - without role: Muhammad Asif
Matthias H. J Gouthier
Publication Details: Vol.25(5), pp.511-531
Identifiers: 9927172608331
Academic Unit: Prince Sultan University
Language: English
Resource Type: Journal article