Abstract
Capability Maturity Model Integration (CMMI) is used for Software Process Improvement (SPI) worldwide. Research reveals that CMMI adoption needs a lot of resources in terms of training, funds, and professional workers. Software Small & Medium Enterprises (SSMEs) cannot, however, reserve resources for the purpose. One of the challenges of CMMI adoption is that CMMI identifies "What-to-Do" as a requirement to fulfill and leaves "How-To-Do" to implementers. Implementation of Configuration Management Process Area (CM-PA), being one of the umbrella activities, presents more obstacles generally to the software industry and particularly to SSMEs as compared to other PAs. Establish software baselines is the first Specific Goal (SG-1) needed by CMMI for the effective implementation of CM-PA. Workflow Models (WFMs), an iden-tified set of activities performed in a logical sequence to accomplish a specific practice with probable actors and potential work products, were designed for implementation of its three contributing Specific Practices (SPs). The proposed WFMs were evaluated through the Expert Panel Review (EPR) process. Addition-ally, a case study was conducted to validate the proposed models. The results of the EPR/Case Study showed that the proposed WFMs are useful, easy to use, supportive in the achievement of SG-1, and applicable to SSMEs. It is important to mention that this research work adds to the empirical software engineering body of knowledge as well as contribute to the implementation of CM-PA.